1. Purpose. The Success Hub is an internal tool for the Pilates team at Life Time Dallas – Highland Park. It exists to support your onboarding, daily habits, member outreach, and professional growth. Access is a privilege of your role on this team.
2. Authorized use. Your account is yours alone. Do not share your login credentials, and do not access anyone else's account. Access is granted by Van Bedö and ends when your role on the team ends.
3. Member confidentiality. In using this tool you will record and view information about Life Time members — names, phone numbers, membership numbers, goals, and notes from your conversations, including health-related information such as pain or injuries. You agree to: use this information only for legitimate club duties; never share it with anyone outside the Pilates team; never copy, export, screenshot, or photograph it for any other purpose; and never discuss identifiable member information in public spaces or on social media.
4. Health information. Notes about a member's pain, injuries, or physical condition are observational and exist solely to help you serve that member safely. They are not medical records and must never be treated as a diagnosis. Record only what is necessary, and keep the language professional — write as if the member could read it, because one day they might.
5. Device security. Keep any device you use with this tool locked and up to date. Sign out on shared devices. If you believe your account or any member information has been accessed without authorization, tell Van Bedö immediately.
6. Software ownership. The Success Hub application — its design, programming, systems, and methodology — is the personal, proprietary property of Van Bedö, independently built and owned separately from Life Time Fitness. Member data entered into it remains subject to the confidentiality obligations in Section 3. Van Bedö may revoke your access to this tool at any time. On revocation or departure from the team, your obligation of confidentiality continues, and you have no right to copy, retain, or use this software or its methodology for any other purpose.
7. Accuracy and professionalism. Log honestly. The numbers in this tool inform coaching, recognition, and compensation conversations — they only work if they are true.
8. Acceptance. Your agreement is recorded with a timestamp on your profile. If these terms are updated, you may be asked to review and accept them again.